FAQ
Ordering
How to place order?
Simply select any product on our website, and then you will get the option to add the product to cart. On the checkout page enter your details and make payment t place order.
How to select case for my phone model?
First of all select any case you like, on the product page you'll get the option to choose phone model. Do connect with us, if you are not able to find your phone model.
Which payment options are available?
We accept all online payment methods UPI, Wallet, Credit/Debit cards, etc,.
Do i need to create account?
You can place order without registering, or if you want you can also register.
Shipping
Shipping rate and option?
We offer free shipping on all our orders π
How long does it take for delivery?
We strive to ship all products within the specified timeline, which varies depending on the product. Once your order is prepared within this timeframe, it will be dispatched and delivered within 3-5 working days, our standard delivery timeline. β³
What to do if my package gets lost or damaged in transit?
If you discover that your package is lost or damaged during transit, simply reach out to our customer support team for assistance. They will help you resolve the issue promptly. π¦π
Return/Refunds
What is return/replacement policy?
On our cases we offer replacement policy, if any issue raise your concern within us within 4 days.
On apparels we have return and replacement policy. For more details visit this link, refund policy
How to place return/replacement request?
Kindly email us at support@slickstiles.com within the 4 days of delivery. Our customer support team will provide further assistance to resolve your issue.
What to do if item received is wrong?
Please reach out to our Customer Support team via email. They will assist you with our concern.
Contact Us
Do you still have questions?
If you are still not able to find answers to your queries, please feel free to reach out to us by filling this form.
Or you can email us at support@slickstiles.com